MNP Service - 3 Years | HK Data 350GB (Up To 100Mbps) + 10000 Min Local Calls
One application per order. Each phone number needs its own order and its own form. To port a
second number, please place a separate order.
每個轉台號碼（每份申請）需獨立落單。如需辦理第二個號碼，請另開一張訂單。
- Hong Kong Local Use:350GB Hong Kong data and 10,000 local call minutes are valid on Hong Kong 4.5G network.
- Overseas Use:Supports receiving SMS overseas (enable data roaming on the phone) and sending SMS overseas. Roaming calls are not included/supported.
How the 4-Step MNP Port-In Works
Why Port Your Number with UncleSim EasyPort?
Key Features
- Supports eSIMand physical SIM, suitable for eSIM-enabled phones and iPads
- Supports 4.5G network
- Hotspot sharing enabled — share data with other devices
- Wi-Fi tethering is also supported
- Supports Hong Kong voice callsand SMS services
Plan Specifications
| Validity Period | 1095 Days |
|---|---|
| Coverage | Hong Kong (4.5G network) |
| Network | 4.5G / 4G LTE |
| Data Allowance | 350GB Hong Kong data |
| Voice Calls | Hong Kong local calls: 10,000 minutes free, then HK$0.1/min |
| Max Download Speed | Up to 100Mbps (actual speed depends on network & device) |
| Max Upload Speed | Up to 5Mbps (actual speed depends on network & device) |
| VoLTE | Supported (requires device support and VoLTE enabled) |
| APN |
mobile (auto) |
| Hotspot / Tethering | Hotspot sharing & Wi-Fi tethering supported |
| Supported Formats | eSIM (eSIM-enabled phones and iPads) |
Voice & SMS Service Rules
| HK Calls |
• Receive any incoming call (call minutes will be deducted) • Make calls to Hong Kong numbers (call minutes will be deducted) |
|---|---|
| Call Forwarding | Supported (forwarded calls will still deduct call minutes) |
| Voicemail | Optional add-on (calls forwarded to voicemail will still deduct call minutes) |
| Roaming Calls |
• Receive incoming calls • Make calls to Hong Kong or overseas |
| IDD | Not supported |
| Receive SMS |
• Receive in Hong Kong • Receive overseas (enable data roaming on the phone) |
| Send SMS |
• Send in Hong Kong • Send overseas |
| Local SMS | Receive: Free |Send: HK$2 per message (up to 72 characters) |
|---|---|
| International SMS | Receive: Free |Send: HK$3 per message (up to 72 characters) |
| Local MMS | Receive: HK$4 per message |Send: HK$4 per message |
| International MMS | Receive: HK$7 per message |Send: HK$7 per message |
| This plan does not include SMS/MMS charges. To send messages, please top up your SIM balance first. Charges will be deducted at the above rates (sending may fail if balance is insufficient). | |
Important Notes
- Data usage is counted by Hong Kong time (GMT+8), from 00:00 to 23:59 as one day.
- Requires a phone/device that supports 4.5G/4G bands (e.g. iPhone iOS 16.4 or above).
- VoLTE requires a VoLTE-capable device and proper settings; some devices may need manual enablement or carrier settings update.
- Actual speed may vary due to device, OS version, location and real-time network conditions.
- Real-name registration is required before you use the service: rnr.luckysim.com.hk
Ready to Port Your Hong Kong Number?
Refunds. You may request a refund in writing (email unclesim@unclesim.net) within 24 hours of placing your order. A handling fee of 15% of the order value, or HK$25, whichever is greater, applies; we reply within 2 working days, and the refund is only effective once we confirm it to you in writing. Once we have submitted your application to the carrier, the fee is no longer refundable. Where the failure is ours - the carrier rejects the application, or we cannot complete the service - we refund in full.
退款：你必須在下單後 24 小時內以書面（電郵 unclesim@unclesim.net）提出退款申請；手續費以訂單金額 15% 或 HK$25 較高者為準；我們會在 2 個工作日內回覆，退款須經我們書面確認方作準。當申請已提交承辦商後，費用不再退還。若失敗由我方造成（承辦商拒絕申請或我們無法完成服務），我們會全額退款。
Frequently Asked Questions
Can I receive Hong Kong bank SMS and OTPs abroad?
Yes. LuckySim supports receiving SMS overseas (enable data roaming on the phone) for Hong Kong bank 2FA OTPs and verification messages.
How long does the Hong Kong MNP porting process take?
Hong Kong Mobile Number Portability follows a standard regulatory cycle of 2-3 business days once your signed form and order are received. The actual switch occurs during overnight maintenance hours (1:00 AM – 4:00 AM) so your day-to-day service remains uninterrupted.
How do I check if my smartphone supports LuckySim eSIM?
Dial *#06#on your phone's call keypad. If an EID (Embedded Identity Document) number or barcode is displayed, your smartphone supports eSIM. If only IMEI numbers appear, your phone does not support eSIM.
What happens to my personal data and identity documents after verification?
In strict accordance with Hong Kong Personal Data (Privacy) Ordinance standards, submitted ID photos and sensitive verification files are deleted once your real-name registration and port-in are confirmed, and at the latest within 30 days if the application is not completed.
What happens next
- Press the button above and fill in your port-in details on our secure form - about five minutes. 按上面嘅按鈕，在我們嘅安全表格填寫轉台資料，約五分鐘。
- At the end of the form, choose your plan and pay there. Every plan includes the HK$50 port-in service fee. 在表格最後選擇計劃並在該處付款；每個計劃已內含 HK$50 轉台服務費。
- We check your details, send you the carrier form to sign, then submit it to LuckySIM. 我們核對資料後，出承辦商簽名表格畀你，確認後提交 LuckySIM。
- We confirm your cut-over date in writing before the switch happens. 轉台生效日會事先以書面確認。
Photos and your data
Your ID and SIM photos are used only to complete this port-in. Please do not send them through any messaging
app - use the form link, which encrypts them before they leave your device. We delete the photos after the
port-in completes.
身份證及 SIM 照片只用於辦理此次轉台。請勿經即時通訊軟件提交，請用表格鏈結（離開你裝置前已加密）。轉台完成後我們會刪除相片。
Refunds
You may request a refund in writing (email unclesim@unclesim.net) within 24 hours of placing your order. A
handling fee of 15% of the order value, or HK$25, whichever is greater, applies; we reply within 2 working
days, and the refund is only effective once we confirm it to you in writing. Once we have submitted your
application to the carrier, the fee is no longer refundable. Where the failure is ours - the carrier rejects
the application, or we cannot complete the service - we refund in full.
退款：你必須在下單後 24 小時內以書面（電郵 unclesim@unclesim.net）提出退款申請；手續費以訂單金額 15% 或 HK$25 較高者為準；我們會在 2 個工作日內回覆，退款須經我們書面確認方作準。當申請已提交承辦商後，費用不再退還。若失敗由我方造成，我們會全額退款。
Questions? Email unclesim@unclesim.net or message us on WhatsApp. 有疑問，歡迎電郵或 WhatsApp 聯絡我們。
