Contact us
Contact UncleSim - We're Here to Help
Have questions about our prepaid eSIM plans, roaming coverage, or need assistance with your international data service? Our customer support team is ready to help you stay connected wherever you travel.
Get in Touch
Whether you need help choosing the right eSIM plan for your destination, require technical support with activation, or have questions about coverage in specific countries, we're here to assist you.
Customer Support
Email: unclesim@unclesim.net
WhatsApp: +852 5927 8931
Response Time: We typically respond within 24 hours
Before You Travel
Planning your trip? Contact us to ensure you have the right roaming data plan for your destinations. We can help you:
- Choose the best eSIM plan for your travel itinerary
- Verify coverage in your destination countries
- Understand activation procedures before departure
- Answer questions about data allowances and validity periods
Technical Support
Need help with eSIM installation or activation? Our technical team can guide you through:
- eSIM compatibility verification for your device
- Step-by-step activation instructions
- Troubleshooting connectivity issues
- Network settings and APN configuration
Business Inquiries
For partnership opportunities, bulk orders, or corporate travel solutions, please reach out to discuss how we can support your organization's international connectivity needs.
Frequently Asked Questions
Before contacting us, you may find answers to common questions about eSIM activation, coverage areas, data plans, and device compatibility in our FAQ section.
Stay Connected Worldwide
UncleSim - Your trusted partner for international roaming data and eSIM solutions.